General support & questions
Trouble with matching, your camera, sign-in, or anything else? Our support team is the fastest way to get an answer. Many common questions are already covered in the Help Center.
We are here to help. Whether you have a question, a safety concern, a privacy request, or an idea to share, pick the option below that fits and we will point you to the right place.
Choose the topic that matches what you need. Each one routes you to the fastest way to get an answer.
Trouble with matching, your camera, sign-in, or anything else? Our support team is the fastest way to get an answer. Many common questions are already covered in the Help Center.
If someone breaks the rules, the report and block tools are built into every chat, so you can act right away without waiting on us. For anything that needs a closer look, our Safety page explains how to escalate and what to include.
Want to access, correct, or delete your data, or ask how we handle your information? Start with our Privacy Policy, which covers your rights and how to make a request. You can also email us and we will help you through it.
Got an idea that would make 1v1 Chat better, or spotted something that feels off? We read every note. Tell us what you would change and why.
For partnership proposals, media enquiries, or other business matters, reach our team directly. Please include a short summary of what you have in mind so we can point you to the right person.
A lot of questions have a quick answer already written up. Checking these two pages first is often faster than waiting on a reply.
Once you are set, start a conversation. Match instantly and meet someone new right now, free to start.