Legal

Privacy Policy

Last updated: July 2026

This policy explains what information 1v1 Chat collects, how we use it, and the choices you have. See also our Terms of Service, Community Guidelines, and Safety pages.

Introduction & scope

This Privacy Policy explains how 1v1 Chat ("we", "us", or "our") collects, uses, and protects information when you use our browser-based video, voice, and text chat platform (the "Service"). It applies to everyone who visits our website and uses the Service.

By using 1v1 Chat, you agree to the practices described here. If you do not agree, please do not use the Service. This policy works alongside our Terms of Service and Community Guidelines.

Information we collect

We aim to collect only what we need to run the Service. Depending on how you use 1v1 Chat, this may include:

  • Account information — if you create an account, details such as a username, email address, or sign-in identifier.
  • Usage information — how you interact with the Service, including features used, chat modes selected, session length, and match activity.
  • Device & technical data — IP address, browser type, operating system, approximate region, and similar diagnostic information.
  • Cookies & similar technologies — small identifiers stored in your browser to keep you signed in and to understand aggregate usage (see "Cookies & analytics").
  • Reports & moderation data — information you submit when you report another user, plus any content preserved for safety review.

How we use information

We use the information we collect to:

  • Provide, operate, and maintain the Service and its matching, video, voice, and text features.
  • Keep the platform safe — detect abuse, enforce our rules, and respond to reports.
  • Understand and improve how the Service performs and which features people use.
  • Communicate with you about updates, security notices, and support requests.
  • Comply with legal obligations and protect our rights and those of our users.

Real-time chat & media

Live video and voice conversations on 1v1 Chat are transmitted in real time between participants. We do not record or store the content of your live video, voice, or text conversations in the ordinary course of using the Service.

The exception is safety: if a conversation is reported, a limited amount of related information or content may be captured and retained so our moderation team can review the report and take appropriate action. Always treat anyone you meet online as a stranger and never share sensitive personal details.

Cookies & analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and measure aggregate usage so we can improve the Service. Analytics providers may process technical data such as your IP address and browser information on our behalf.

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the Service work.

Sharing & third parties

We do not sell your personal information. We may share information in limited circumstances:

  • Service providers — trusted vendors who help us host, secure, analyze, and operate the Service under confidentiality obligations.
  • Legal & safety — when required by law, or to protect the rights, property, or safety of our users, the public, or 1v1 Chat.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

Data retention

We keep information only for as long as needed to provide the Service, meet legal obligations, resolve disputes, and enforce our agreements. Diagnostic and safety-related records may be kept longer where necessary to protect the platform. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your rights & choices

Depending on where you live, you may have rights over your personal information, including:

  • Access — request a copy of the information we hold about you.
  • Correction — ask us to fix inaccurate or incomplete information.
  • Deletion — request that we delete your account and associated data.
  • Opt-out — object to or limit certain processing, including some analytics.

To exercise any of these rights, please contact us. We may need to verify your identity before acting on a request. You can reach our team any time via contact us.

Children

1v1 Chat is intended strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18, and minors are not permitted to use the Service. If we learn that a person under 18 has used 1v1 Chat, we will remove their information and terminate access. If you believe a minor is using the Service, please contact us immediately.

Security

We use technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please help protect yourself by using a strong password and keeping your sign-in details private.

International transfers

The Service may be operated from, and information may be processed in, countries other than the one in which you live. Those countries may have different data-protection laws. Where required, we take steps to ensure your information receives an appropriate level of protection when transferred internationally.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect means you accept the revised policy.

Contact

If you have questions about this Privacy Policy or how we handle your information, please reach out through our contact page. We are happy to help.

Visit contact us to get in touch, or review our Community Guidelines and Safety resources.

This policy is provided for general information and should be reviewed by legal counsel before launch.

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