Help Center

1v1 Chat Help Center

Welcome to the 1v1 Chat Help Center. Find quick answers, browse help topics, and get the support you need to make the most of every conversation. New here? Start with how 1v1 Chat works.

Help topics

Pick a topic to jump straight to the answers you need. Each guide is short, clear, and built to get you back to chatting quickly.

Frequently asked questions

Answers to the questions our members ask most. Can’t find what you need? The contact block below has you covered.

How do I get started with 1v1 Chat?

Tap “Start Chatting Now” to jump into the matching flow, or browse online users and pick who to talk to first. You are connected almost immediately. For a full walkthrough, see our how it works guide.

Is 1v1 Chat free to use?

Yes. You can open 1v1 Chat in your browser and start meeting new people through video, voice, or text without paying to begin. Explore what is included on our features page.

Do I need an account or a download?

No. 1v1 Chat runs directly in your mobile or desktop browser. Nothing to install, and no long signup form to work through before you start chatting.

How do I skip to the next person?

If a conversation is not the right fit, tap skip to move on. Your next match is always right there, and there is no pressure to stay in any chat longer than you want.

How do I report or block someone?

Every chat includes report and block tools. If someone makes you uncomfortable, act on it instantly. Learn exactly how these tools work on our safety page.

How do I switch between video, voice, and text?

Switching mid-chat is built in. Start face-to-face on camera, switch to audio-only voice, or keep things to text. Change whenever you like, right inside the conversation.

Why can’t I connect? A few troubleshooting tips

If matching on 1v1 Chat stalls, check your internet connection, allow the browser to use your camera and microphone when prompted, refresh the page, and try again. Using an up-to-date browser also helps 1v1 Chat calls connect smoothly.

How do I stay anonymous?

You are in control of what you share. Avoid giving out your real name, address, financial details, or passwords, and only reveal what you are comfortable with. Our safety page has more tips on protecting yourself.

Is 1v1 Chat safe?

1v1 Chat gives you skip, block, and report on every screen, backed by moderation behind the scenes. Your part is simple: keep personal and financial details private, and trust your instincts if a chat feels off. For the full checklist before your first match, read our safety page.

How do I delete my data or get more help?

To learn how your information is handled, or to request help with your data, see our privacy policy. You can also reach the team directly through our contact page and we will assist you.

How to meet new people on 1v1 Chat?

Wondering how to meet new people online? It is simple here: tap “Start Chatting Now” to be matched instantly, or browse online users and choose someone yourself. This is also the easiest way to learn how to video chat with strangers. You connect face-to-face right away and can skip to a new person anytime.

Still need help?

If you couldn’t find your answer here, our support team is ready to help. Reach out and we’ll get back to you as soon as we can.

Contact Support

Ready to jump back in?

Now that you’ve got the answers, start a new conversation. Choose video, voice, or text, connect in moments, and meet someone new right now.